Shipping policy
At Sole Glow, we want your order to arrive safely and smoothly. Every order is prepared with care and shipped to the address provided at checkout.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. Once your order has been shipped, you’ll receive a confirmation email with tracking information when available.
Shipping Times
Delivery times vary depending on your destination and shipping method.
| Destination | Estimated Delivery |
|---|---|
| United States | 5–10 business days |
| United Kingdom | 5–10 business days |
| Canada | 5–10 business days |
| Other destinations | 7–12 business days |
These are estimated delivery windows, not guaranteed arrival dates. Delivery may take longer during holidays, peak shopping periods, or circumstances outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery destination and the available shipping method.
Tracking Your Order
Once your order has shipped, you’ll receive a shipping confirmation email with tracking details when available. Please allow some time for tracking information to update.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery window, please contact us at support@soleglow.shop with your order number. We’ll be happy to help you check its status.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your order. If you notice an error, contact us as soon as possible. We’ll do our best to help, but we cannot guarantee that changes can be made after an order has been processed.
Questions?
If you have any questions about your order or shipping, please contact us at support@soleglow.shop.
Sole Glow™ — Smoother Feet. A Little More Glow.